Terms of sale

Pursuant to article L.221-18 and following of the consumer code, the Buyer having consumer status has a period of 14 days from the delivery of the Product(s) to formulate his right of withdrawal with of GUILLAUME PIOT , by e-mail to the e-mail address transmitted in the context of the e-mail notifying the receipt of payment and the finalization of the order or by registered mail with acknowledgment of receipt (date of sending being taken) to the address address:GUILLAUME PIOT 102 rue François Chambovet 84100 Orange, and to request an exchange with a Product of equivalent value or a refund, without penalty. The Product must be returned new, in perfect condition and in its original packaging to the following address:GUILLAUME PIOT   102 rue François Chambovet 84100 Orange . In addition to the returned product, the return package must also contain a letter specifying the exact and complete contact details (surname, first name, address) of the Customer as well as a copy of the purchase invoice. By agreement between the parties, the risks and costs of return (transport, customs or other) will be the sole responsibility of the Buyer. Returned Products must be in their original condition and packaging:any product damaged, opened or soiled by the Buyer (fingerprints or marks or impacts of any other nature) will not be taken back and/or refunded. If the product is intact, the Seller will reimburse the Buyer for the amount of the order (price of the product and delivery costs in accordance with article L221-24 of the Consumer Code) at the latest within 14 days of receipt goods, by bank transfer or by cheque, to the exclusion of any other sum or costs. The return costs are the responsibility of the Buyer Client.

In accordance with article L.221-21 of the Consumer Code, to exercise his right of withdrawal under the conditions of articles L.221-18 and following of the Consumer Code, it is sufficient that the Customer who is a consumer notifies in writing of his intention to withdraw from the Seller, before the expiry of the period and by sending the   withdrawal form   or any equivalent request:

It is recalled that exceptions are provided for in article L.221-28 of the Consumer Code and constitute obstacles to the exercise of the right of withdrawal.