Refund policy

The Customer can contact GUILLAUME PIOT for any question relating in particular to products or orders, by email to the address:guillaumepiotillustration@gmail.com

The contractual relations between the Seller and the Buyer are subject to French law, regardless of the Customer's nationality and the place of receipt of the order. In the event of a dispute, the parties will endeavor to resolve it amicably.

In the event of legal action in connection with any order of products on the site www.guillaumepiot-shop.com, the courts of the jurisdiction of AVIGNON (France) will have sole jurisdiction. However, the parties undertake to seek an amicable solution before any legal action.

To settle disputes arising from a contractual relationship with a consumer, we are prepared to participate in a mediation procedure for consumer disputes. The competent mediation service is:The FEVAD e-commerce mediator service, 60 rue la Boétie, 75008 Paris, France, www.mediateurfevad.fr